If you are somehow not happy about your order, you can return (all non SALE items), if all of the following conditions are met:

  • the item is unused; 
  • the hygiene seal, tags and original packaging remain intact;
  • you return the item within 14 days of receive

Please note: SALE items cannot be returned or exchanged unless faulty, so please ensure you choose carefully. We cannot accept returns of any used or damaged items (except in the rare case of faulty products). For reasons of hygiene and safety, all of our swimwear is fitted with a hygiene seal. 

We cannot accept returns if the hygiene seal has been removed or tampered with. Please, therefore, try on your swimwear over underwear and do not remove the hygiene seal until you are sure you wish to keep your item. Please also avoid makeup or lotions coming into contact with any item.

We do not exchange items. The item will be refunded and you will need to repurchase the item you want online.

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HOW TO RETURN

If your item/s meet the conditions for return, please e-mail us on info@secoly.com that you want to return your item/s. You will be responsible for paying for your own shipping costs for returning your item.

SECOLY RETURNS

Majubastraat 43

1092KE, Amsterdam

The Netherlands

You must post the item to the address provided within 14 days of receive.

We recommend that you use tracked delivery and keep the proof of postage of your return until you’ve received your refund. We cannot accept responsibility for items that are posted with untracked delivery and do not reach our returns address.

When the item/s is received it will then be processed and provided if the returns conditions are met. Please allow up to 14 business days for your return to be processed.

If an item has been reduced in price since your purchase, please note that the difference will not be refunded.

Contact us if you have any questionon info@secoly.com.